Q. Can I cancel my order?
You have the possibility to cancel an order within 30 minutes after placing it. Cancellation is only available on the order confirmation page. If you close the window or leave the page, you will not be able to cancel your order.
Please also note that our customer service team cannot cancel an order. The only way to cancel an order is via the option above.
Alternatively you can reject your order while this is being delivered. We will refund the price paid for the goods to the original payment method, once we have received them back at our warehouse.
Please also note that our customer service team cannot cancel an order. The only way to cancel an order is via the option above.
Alternatively you can reject your order while this is being delivered. We will refund the price paid for the goods to the original payment method, once we have received them back at our warehouse.
Contact Us
CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-5:30pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHATBOT Service will only be available in ENGLISH. Live Chat will be available in Dutch and English.
Monday-Friday: 10am-5:30pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHATBOT Service will only be available in ENGLISH. Live Chat will be available in Dutch and English.
By Phone
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday
By Phone
020 808 1489
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday
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