Q. ❗ Due to a technical issue, the ‘mobile barcode’ return option is temporarily unavailable. You can still use the ‘print label’ return option to return your order. We apologise for the inconvenience.
We are trying fix this technical issue as soon as possible. Please use the ‘print label’ option when returning online orders.
Related Q&A
- ❗ Due to a technical issue, the ‘mobile barcode’ return option is temporarily unavailable. You can still use the ‘print label’ return option to return your order. We apologise for the inconvenience.
- How do I return my order?
- I haven't received my return label
- ❗ Due traffic in the carrier network from high volume of orders, the delivery of your order with PostNL may be delayed.
- How do I make an additional return from my order?
- Can I use a different courier to return my order?
Contact Us
CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHATBOT Service will only be available in ENGLISH. Live Chat will be available in Dutch and English.
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHATBOT Service will only be available in ENGLISH. Live Chat will be available in Dutch and English.
By Phone
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday
By Phone
020 808 1489
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday
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