Q. What should I do if I lost a personal item in store?
We kindly ask that you return to the store location and speak with one of our staff members who will look into this for you and resolve it accordingly.
If you're unable to make it back into store, please click here by providing as much detail as possible e.g. name of store, time of visit and a description of the lost item. Our agents can then effectively liaise with the store.
If you're unable to make it back into store, please click here by providing as much detail as possible e.g. name of store, time of visit and a description of the lost item. Our agents can then effectively liaise with the store.
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Contact Us
CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHATBOT Service will only be available in ENGLISH. Live Chat will be available in Dutch and English.
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHATBOT Service will only be available in ENGLISH. Live Chat will be available in Dutch and English.
By Phone
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday
By Phone
020 808 1489
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday
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