I did not receive my store purchase E-Receipt

If you have opted for an E-receipt in one of our stores but you are unable to locate it, please follow the steps below:

Finding your E-Receipt

Your E-Receipt will be sent to your email inbox within 24 hours of purchase.

Please make sure to check:

Your spam/junk folders.
You have not blocked UNIQLO in your incoming email settings.

Returns & Exchanges

If you are unable to find your E-Receipt, please contact us via CHAT SUPPORT service at the bottom of this page for assistance.

Important:

If you did not opt for an E-receipt at the point of purchase, we regret that we are unable to provide one afterward.

If you process a return or exchange using your e-receipt, we will not be able to issue an e-receipt for the new transaction. However, you will receive a physical receipt.

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CHAT SUPPORT

CHAT SUPPORT Operating Hours:
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Saturday-Sunday: 11am-6pm
24th, 26th, 31st December and 1st January: 11am - 6pm
Closed : Christmas Day and Easter Sunday.
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Closed: Christmas day and Easter Sunday

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020 808 1489

Customer Care Operating hours: Mon-Fri: 10:00-17:30
24th, 26th, 31st December and 1st January: 11am - 6pm
Closed: Christmas day and Easter Sunday

I did not receive my store purchase E-Receipt

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