Q. Can I request to have an item held at the store for me?
At this time, we do not offer the option to put items on hold via chat, call or email.
If you are in one of our stores, you may request to have your item held for up to 24 hours. Please do visit a UNIQLO store to benefit from this service. If you need to check stock for that store before visiting, please visit the item page on the website and use the check availability in-store feature.
If you are in one of our stores, you may request to have your item held for up to 24 hours. Please do visit a UNIQLO store to benefit from this service. If you need to check stock for that store before visiting, please visit the item page on the website and use the check availability in-store feature.
Related Q&A
- Can I request to have an item held at the store for me?
- What is UNIQLO's Privacy Policy?
- What are the UNIQLO.com Terms and Conditions?
- How can I know if an item is available in store?
- When do I get my refund once I have returned an item?
- If I buy an item in-store, can I return it to you in the post?
Contact Us
CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHATBOT Service will only be available in ENGLISH. Live Chat will be available in Dutch and English.
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHATBOT Service will only be available in ENGLISH. Live Chat will be available in Dutch and English.
By Phone
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday
By Phone
020 808 1489
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday
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