Q. Can I return my online order in store?
Refunds for online orders cannot be processed in shops. You have 30 days to exchange your online order in a UNIQLO Netherlands shop (within the same country of purchase). You cannot get a refund after the exchange. For an online return, please use our Returns Portal.
To make an online return, please use this guide: How do I return my order?
To make an online return, please use this guide: How do I return my order?
Related Q&A
- Can I return my online order in store?
- What is your online returns policy?
- Can I return my order if I paid with a gift card?
- Can I return or exchange my order which contains Princess Tam Tam and/or Comptoirs des Cotonniers items?
- Can I make an exchange?
- The brand new UNIQLO website launches in September 2024! Click here for details.
Contact Us
CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-5:30pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHATBOT Service will only be available in ENGLISH. Live Chat will be available in Dutch and English.
Monday-Friday: 10am-5:30pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHATBOT Service will only be available in ENGLISH. Live Chat will be available in Dutch and English.
By Phone
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday
By Phone
020 808 1489
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday
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