2. Uniqlo Customer Service
  3. Online
  4. My Order

Q. Where is my order confirmation email?

Once your order has been placed, please allow up to 24 hours to receive your order confirmation email. This email includes your order number. Please check the spam/junk and promotions folders of the email address used to place your order. If you have a UNIQLO account, you can also review your order history.

Please note that your order confirmation is subject to stock availability and validating payment details. Once this is completed, your order will be dispatched and you will be sent a shipment confirmation email. Please note you will only be charged once your order has been dispatched.
Was this information helpful?
If our FAQ's did not answer your question or you have any feedback.
Please contact our friendly customer care team via chat or phone.
Please let us know why this article is not helpful.
Please let us know which part of article is hard to understandPlease let us know what information you are looking forPlease let us know which part was different from the description in the article?Please let us know how we can improve our policy/service to meet your needsPlease let us know the reason answer being not helpful and how we can improve it

Note :

Please do not fill in any personal information.

We are not able to respond directly to your feedback.