Q. When do I get my refund once I have returned an item?
Refunds can take up to 14 days from the date we receive your returned parcel.
Related Q&A
- When do I get my refund once I have returned an item?
- How do I return my order?
- How do I make an additional return from my order?
- What is your online returns policy?
- Can I return my item if I paid with a gift card in store?
- Can I return or exchange my order which contains Princess Tam Tam and/or Comptoirs des Cotonniers items?
Contact Us
CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-5:30pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHATBOT Service will only be available in ENGLISH. Live Chat will be available in Dutch and English.
Monday-Friday: 10am-5:30pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHATBOT Service will only be available in ENGLISH. Live Chat will be available in Dutch and English.
By Phone
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday
By Phone
020 808 1489
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday
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